Frequently Asked Questions

FAQ

Welcome to our FAQ page, where we address your most pressing inquiries with clarity and care.
Discover swift answers to common questions about our products, services, and policies.


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Your satisfaction is our priority, and we're here to ensure your journey with us is smooth and seamless.

FAQ

      Do you accept babies still in diapers?

          Preschool

          Yes. We employ a licensed childcare worker and accept infants and toddlers that aren't potty trained. We even have a few spare diapers on hand for emergencies.

      Do you provide lunch?

          Preschool & Kindergarten

          You can order a bento (Japanese boxed lunch) for ￥550 per meal. Reservations must be made at least 1 day in advance.

      Do you have a school bus?

          Yes, we have a school bus for picking up and dropping off students.

      Do you offer extended day-care services?

          Preschool & Kindergarten

          We can look after your child in 30-minute increments from 8:30am until around 6pm after the lesson ends.

      Are there make-ups for missed lessons?

          If you miss a lesson, you can take a make-up lesson as long as it is within the same year.

      Is your school insured?

          生徒さん全員を対象に、賠償責任保険に加入しています。

      What happens if my child falls ill at school?

          レッスン中体調が悪くなった場合は、速やかにご家庭へご連絡します。緊急時は最寄りの医療機関へ搬送する等対応します。


      Do you hold special events?

          Throughout the year, we hold various events such as field trips, barbecues, and parties or activities for such occasions as Halloween, Easter, Christams, etc.